Privacy Policy
A legal disclaimer
# Privacy Policy — Plugged LLC
**Effective Date:** August 10, 2026
**Website:** [pluggedllc.biz](https://pluggedllc.biz)
Plugged LLC ("Plugged," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through pluggedllc.biz (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described below.
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1. Information We Collect
**a. Information You Provide Directly**
When you submit a contact or quote-request form, or sign up for our email newsletter, we collect the information you provide, which may include:
- Name
- Email address
- Phone number
- Mailing or project address (e.g., for EV charging site assessments)
- Project details or messages you include in your inquiry
**b. Information Collected Automatically**
When you browse the Site, we and our analytics providers automatically collect certain technical information via cookies and similar technologies, including:
- IP address and approximate location
- Browser type and device information
- Pages visited, time spent on pages, and referring/exit URLs
- Date and time of visit
We use this information in aggregate to understand how visitors use the Site and to improve its content and performance.
**c. Information We Do Not Collect Through the Site**
We do not process credit card numbers, bank account details, or other payment information through pluggedllc.biz. If you make a payment or deposit to Plugged LLC, it is handled directly through a separate, secure payment processor (such as FOUND, Stripe, Square, or PayPal) under that provider's own privacy and security terms, not through this Site.
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2. How We Use Your Information
We use the information described above to:
- Respond to quote requests and inquiries submitted through the contact form
- Send requested information about EV charging installation, site assessments, or federal grant/contracting consulting services
- Send newsletter or marketing emails to subscribers who opt in, and administer that mailing list
- Monitor, analyze, and improve Site performance and content using aggregated analytics
- Comply with legal obligations and protect the security and integrity of the Site
We do not sell your personal information to third parties.
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3. Cookies and Analytics
The Site uses cookies and similar tracking technologies, including tools such as Google Analytics, to understand how visitors interact with the Site. Cookies are small files stored on your device that let us recognize repeat visits and gather usage statistics.
You can control or disable cookies through your browser settings. Disabling cookies may limit some functionality of the Site but will not prevent you from viewing its content. Google Analytics data is subject to [Google's Privacy Policy](https://policies.google.com/privacy), and you may opt out of Google Analytics tracking using the [Google Analytics Opt-Out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
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4. Email Communications and Opt-Out
If you sign up for our newsletter or submit an inquiry, we may send you emails related to your request or, if you've opted in, periodic updates about Plugged LLC's services. Every marketing email will include an unsubscribe link. You may also opt out at any time by emailing us at [info@pluggedllc.biz](mailto:info@pluggedllc.biz) with "Unsubscribe" in the subject line. We do not sell or rent your email address to third parties, consistent with the federal CAN-SPAM Act.
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5. How We Share Information
We do not sell your personal information. We may share information with:
- **Service providers** who help operate the Site or our business on our behalf (e.g., our website hosting provider, email newsletter platform, and analytics provider), who are only permitted to use your information to perform services for us
- **Legal and safety purposes**, if required to comply with a subpoena, legal process, or government request, or to protect the rights, property, or safety of Plugged LLC, our customers, or others
- **Business transfers**, in the event of a merger, acquisition, or sale of business assets, in which case your information may be transferred as part of that transaction
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6. Data Retention and Security
We retain contact-form submissions and newsletter subscriber information for as long as needed to respond to your inquiry, maintain our mailing list, or as required for our business and legal recordkeeping. We use reasonable administrative and technical safeguards designed to protect the information we collect, but no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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7. SMS Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in-data and consent; this information will not be shared with any third parties.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time (see Section 4)
Virginia residents may have rights under the Virginia Consumer Data Protection Act (VCDPA), and California residents may have rights under the California Consumer Privacy Act (CCPA), to the extent those laws apply to our processing activities. To exercise any privacy right, contact us using the information in Section 9, and we will respond within the time required by applicable law.
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9. Children's Privacy
The Site is intended for business audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
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10. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right described above, contact us at:
**Plugged LLC**
Email: fitzgerald.escalona@pluggedllc.biz, info@pluggedllc.biz
Phone: (571) 532-6217 ext 1001
Mailing Address: 10550 Linden Lake Suite 300, Manassas, VA 20109
Website:https://pluggedllc.biz
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11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Effective Date" at the top of this page will indicate when it was last revised. Material changes will be posted on this page; continued use of the Site after changes take effect constitutes acceptance of the updated policy.